Question 1

What is Social Sonar and how does social listening work?

Accepted Answer

Social Sonar is an AI-powered social listening tool and social media listening platform that monitors conversations across major social networks including Facebook, Instagram, Threads, LinkedIn, Reddit, TikTok, YouTube, and X (Twitter). Our social listening service captures both posts and comments to provide comprehensive social media listening insights.

Question 2

What platforms does Social Sonar track for social listening?

Accepted Answer

Social Sonar monitors major social networks (Facebook, Instagram, Threads, LinkedIn, Reddit, TikTok, YouTube, and X (Twitter)) for social listening, capturing both posts and comments for a complete social media listening picture. More platforms coming soon.

Question 3

How is Social Sonar different from other social listening tools?

Accepted Answer

Social Sonar uses AI to surface the most relevant social posts, pull their key comments, and highlight emerging trends and sentiment that post-only social listening tools miss. Our social media listening platform provides deeper insights than traditional social listening services.

Question 4

Who is Social Sonar social listening tool for?

Accepted Answer

Social Sonar is the perfect social listening tool for marketers, agencies, founders, product teams, and community managers. Anyone needing social media listening insights to know what's being said and why, across every layer of conversation will benefit from our social listening platform.

Question 5

Can I use Social Sonar for competitor analysis and industry trend social listening?

Accepted Answer

Yes, Social Sonar social listening tool allows you to monitor any brand, topic, or competitor. Our social media listening platform helps you spot shifts in sentiment or emerging issues before they go mainstream through advanced social listening capabilities.

Question 6

What is social listening and why do I need a social listening tool?

Accepted Answer

Social listening is the process of monitoring social media channels for mentions of your brand, competitors, products, and industry keywords. Social Sonar is a comprehensive social listening tool that helps you understand audience sentiment, track brand reputation, discover trends, and make data-driven decisions through social media listening.

Question 7

Is Social Sonar the best social media listening platform?

Accepted Answer

Social Sonar is a leading social listening tool that combines AI-powered analysis with multi-platform monitoring. Our social media listening platform provides real-time alerts, sentiment analysis, comment-level insights, and competitor tracking, making it one of the most comprehensive social listening services available.

Question 8

Is there a free trial for Social Sonar social listening tool?

Accepted Answer

Yes, there's a one-week free trial for Social Sonar social listening platform. Contact us to request beta access and we'll enroll you in the program to start your social media listening journey.

Know Your Audience